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The Information Touchpoint as a thin layer supporting key processes in BI

The Information Touchpoint as a thin layer supporting key processes in BI

Don't insist on strict discipline when it comes to your internal processes' protocols. Instead, try installing a thin support layer above all of your key IT/BI systems. If you allow this layer to become the natural workspace for all of the individuals participating in the processes, the protocols will be respected spontaneously.

BI e-shop – how to sell BI outputs to business users

BI e-shop – how to sell BI outputs to business users

The budgets of many BI departments have become rather difficult to justify.  There have even been doubts about the usefulness of BI investments. In this blog I describe how BI can focus more on their customers (ie, their business users) and demonstrate more clearly their usefulness to the company's business targets.